Refund policy

Last Updated: September 30, 2026

At Viansko Apparel, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

  • Be unused, unworn, and unwashed
  • Have original tags attached
  • Be returned in their original packaging
  • Be free from stains, odors, or damage

Items that do not meet these requirements may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Final sale items
  • Clearance items
  • Customized or personalized products

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or the wrong item was shipped.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

For return requests or questions, please contact us at:

Email: support@vianskoapparel.com